Why does my preview survey charge shipping charges?

All survey previews are done through a fictional test backer, which shows up as "Test Backer- John Smith". John Smith's default settings give this backer full pledge credit, but $0 in shipping credit. As such, every time a survey is previewed, unless the shipping charges are adjusted from the Creator side, the survey will show a debit in shipping charges, and you'll be asked to pay shipping charges in the checkout. 

To adjust the shipping in your preview survey:

1) Click on the Preview Survey tab on the left hand side

2) Update the Pledge Amount to be both pledge reward + shipping charges

3) Hit Preview Survey

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