How do I add a personalized note to a backer's survey?

To write a personalized note to a backer:

  1. On the menu on the left, click Backers.
  2. Search for the backer by their name, email address, notes, or pledge ID.
  3. When you find the backer, click their name.
  4. Under Notes, in the Public Note box, enter the note for your backer.

    Note: If you enter a note in the Privates Notes box, only your team can see the note, the backer can’t see it.

  5. Click Save.

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