How do I change a backer’s pledge level?
If a backer pledged for certain items but accidentally chose not to receive one of the items or otherwise wants to change their pledge level, you can change their pledge level for them.
To change a backer’s pledge level:
- On the menu on the left, click Backers.
- Search for the backer by their name, email address, notes, or pledge ID.
- When you find the backer, click their name.
- Under Pledge Level, in the Pledge Level selected box, select the correct pledge level.
- Click Save.