How do I charge credit cards?
After you lock down surveys, you can charge backers for any funds they owe you from add-on item purchases, upgrades to a different pledge level, or any extra shipping fees.
To charge credit cards:
- On the menu on the left, click Backers.
- On the Survey tab, click Answered.
- Under Survey Answered, on the left click the Charge Cards tab.
- Click Charge Cards for <number> Backers. The button shows the number of backers you’re charging.
- Backers will receive an email letting them know if their card was charged successfully or if their card was declined.